How To Update User Image In Skype For Business On Mac
Skype for Business on Mac. Updates are available from Microsoft AutoUpdate (MAU). To use MAU, start Skype for Business on Mac, and then choose Help > Check for Updates.If you have not yet installed Skype for Business on Mac, you can do so from the Microsoft Download Center. 16.20 release. The email address of the Skype for Business user you wish to contact. When a Skype for Business user have accepted your request, they will appear in your contact list as a Skype for Business contact. However, you can only: Make voice and video calls to them.* Instant message with them. See their online status.
Today, let’s tackle a tiny-but-frustrating issueSkype for Business contact photos. User images, Skype avatars, we have several names for them.
Delegate Permission In Skype For Business
They’re the little circular image that shows up in Skype for Business next to your name in the Contacts List. Contact photos also show up in Outlook and Office 365. There’s a reason for this: Contact photos are stored within Active Directory accounts. AD then populates the photos out to other Office properties, like Exchange, Skype for Business, and Office apps. We had one employee whose Skype for Business contact didn’t show his photo. We’ll call him Mike. Now, we knew Mike had one, because we saw it in Outlook all the time.
How To Add Picture In Skype For Business
So why wouldn’t it show up in Skype? (Backend information for reference: Exchange Server and AD on-prem, Skype for Business Server on-prem.) Now, the solution for this wound up being something VERY simple. If you want to just see the fix that worked for us, skip to “Troubleshooting Point 3” below. But I’m documenting the missteps as well, because you CAN fix contact photo issues using those methods, under different circumstances.
Troubleshooting Point 1: Is My Local Cache Not Working? My co-worker confirmed that a contact photo did exist in Active Directory for Mike. I could see it in Outlook, but not Skype for Business.
Was this a local issue? We’ve blogged about local contact issues in the past: Maybe my local client’s files were out of date, or corrupt somehow. Would that prevent Mike’s contact photo from displaying?
Some Google searches brought me to:. Caragol mentioned the local photo cache directory, typically located at: Users your.username AppData Local Microsoft Office 15.0 [or 16.0] Lync sip_yourusername@yourdomain.com Photo In it you should see a list of.cache files. Each of these.cache files is actually a photo.
Photo editing for mac os. This excellent facility allows users to fill in their libraries, and not their devices. This is done by keeping photos and videos in sync with other Apple devices, such as iPhone, iPad, Apple TV and Apple Watch. Other extra tools include Light, used to reveal hidden details; and Revert, used to compare with the original version. However, where Photos surpasses all other Mac photo editing software is in its integration with iCloud Photo Library.
Rename them to a.jpg and you’ll seea contact photo. Now, Mike’s.cache file didn’t show up on my computer. That meant either his contact photo didn’t exist, or it wasn’t reaching me. So I tried a sneaky tactic—grabbing a random image, sizing it to 96x96px, naming it sip_mikeXXX@planetmagpie.com.cache, and putting it in the Photo directory. Net I tried shutting down Skype for Business, renaming the UCSGroupsContacts.cache file (it’s one level up from Photo), and reopening Skype. Thereby forcing a fresh download from the Skype for Business Server.
No change to Mike’s contact photo though. Troubleshooting Point 2: Is the Contact Photo the Wrong Size? In another search, I came across this app: The Exclaimer app helps you get people’s photos into “Outlook, SharePoint and Skype Easily,” according to their site. Plus it’s free. Why not give it a shot? I installed Exclaimer and opened the app. It accessed our Active Directory and found Mike’s account.
It asked me if I wanted to replace its contact photo with another photo. But then I noticed something – Mike’s photo in AD was listed at 64x64px. The other Skype for Business contact photos in my local cache were all 96x96px. Was the photo’s size making a difference? My co-worker accessed AD directly and confirmed that the photo Mike’s account contained was 96x96px. I don’t know if Exclaimer saw the wrong photo, or if we had a miscommunication. Either way, the size didn’t appear to prevent Mike’s contact photo from showing up.